24 HOUR HOTLINES / TEXT LINES

IAFF Substance Abuse Hotline for IAFF Members

• 844-561-0898
  • 24/7, Toll-Free, Completely Confidential
  • If you or an IAFF member you know is struggling with an addiction to prescription pills or other illicit substances, help is closer than you think. The IAFF Center of Excellence’s hotline is available 24 hours a day, seven days a week to help fire fighters, paramedics and the people close to them understand substance abuse and explore treatment options at our IAFF exclusive facility.

Emotional Support Helpline for MA First Responders

• 781-278-4444
  • Staffed 24/7

National Suicide Prevention Lifeline

• 988 or 800-273-TALK (800-273-8255)
  • 988 is the 3 digit number for those in an immediate mental health crisis who cannot remember the 10 digit number.
  • The Lifeline provides 24-hour, free, confidential support for people in distress.

National Alliance on Mental Illness Mass. COMPASS Helpline

• (617)704-6264 or (800-370-9085)
  • Provides information and resources to help people navigate the mental health system and related systems of care, and problem solve in difficult circumstances. It is staffed by people with experience navigating the system for themselves or a family member. Available Monday through Friday, 9 am – 5 pm.

https://namimass.org/nami-mass-compass-helpline/

Safe Call Now

• (206) 459-3020
  • A confidential 24-hour crisis referral service for public safety and emergency services personnel and their family members.

INPATIENT SERVICES

McLean Hospital LEADER Program:

• (617) 855-3141 (available 24/7)
  • The LEADER (Law Enforcement, Active Duty, Emergency Responder) Program at McLean Hospital provides specialized mental health and addiction services, designed specifically for men and women in uniform.

On-Site Academy:

• 978-874-0177
  • Dedicated to maintaining the health, safety and well-being of rescue personnel and their families, and to helping restore them to service in their chosen field, as soon as they are able. Including; pre-incident education, peer support, debriefings, and when necessary, residential training and treatment.
  • 219 Bragg Hill Rd, Westminster, Ma 01473

The IAFF Center of Excellence for Behavioral Health Treatment and Recovery:

• (855)-900-8437
  • The IAFF Center of Excellence for Behavioral Health Treatment and Recovery is a one-of-a-kind treatment facility specializing in PTSD for professional fire service members who struggle with trauma, substance use, addiction and other related behavioral health challenges. It is a safe haven for members to receive the help they need in taking the first steps toward recovery and share experiences with other members who have faced or overcome similar challenges
  • 13400 Edgemeade Rd, Upper Marlboro, MD 20772

Brattleboro Retreat: Uniformed Service Program

• 802-258-3700
  • Healthcare Professionals Program: Providing healthcare can lead to stress that puts your home life and career at risk. We offer specialized treatment in a group therapy format—caregivers caring exclusively for other caregivers who struggle with PTSD, depression, anxiety, stress, or substance use disorder as a consequence of their jobs.
  • Multiple Levels of Care: Partial Hospitalization, Intensive Outpatient, Outpatient counseling (in person, telehealth, or a combination)
  • Anna Marsh Lane, P.O. Box 803 Brattleboro, VT 05302

OUTPATIENT SERVICES:

McLean Hospital LEADER Program:

• (617) 855-3141 (available 24/7)
  • The LEADER (Law Enforcement, Active Duty, Emergency Responder) Program at McLean Hospital provides specialized mental health and addiction services, designed specifically for men and women in uniform.

On-Site Academy:

• (978) 874-0177
  • Dedicated to maintaining health, safety and well-being or rescue personnel and their families, and to helping restore them to service in their chosen field, as soon as, they are able. Including; pre-incident education, peer support, debriefing, and when necessary, residential training and treatment.
  • 219 Bragg Hill Rd, Westminster, MA 01473

Massachusetts Peer Support Network:

• 508-820-2000
  • If you need assistance Network members are on-call 24/7
  • Our mission is to provide peer assistance to all emergency service personnel within the Commonwealth before, during or after a critical incident, regardless of race, gender or age.

PFFM Member Assistance Program:

• 617-523-4506 ext. 602 – Program Director Mike Jefferson
  • PFFM Member Assistance Program
  • "Ensuring the well-being of our own" in regards to behavioral health, PTSD, substance abuse, and suicide.

Brattleboro Retreat: Uniformed Service Program

• 802-258-3700
  • Healthcare Professionals Program: Providing healthcare can lead to stress that puts your home life and career at risk. We offer specialized treatment in a group therapy format—caregivers caring exclusively for other caregivers who struggle with PTSD, depression, anxiety, stress, or substance use disorder as a consequence of their jobs.
  • Multiple Levels of Care: Partial Hospitalization, Intensive Outpatient, Outpatient counseling (in person, telehealth, or a combination)
  • Anna Marsh Lane, P.O. Box 803 Brattleboro, VT 05302

VETERAN RESOURCES:

Veterans Crisis Line:

• 1-800-273- 8255— Press 1 also can Text 838255
  • Confidential and Available 24/7

Home Base Program:

•  (617)724-5202
  •  Affiliated with MGH. Provides world-class clinical care, support, and wellness programs to Veterans, Service Members, and Families

Family Education and Support:

WINGS: 

• 978-874-0177
  • Widows/Widowers In Need of Grief Services following line of duty death, suicide, accidents, and/or natural causes.
  • Through On Site Academy (See Above)
  • 219 Bragg Hill Rd, Westminster, Ma 01473

IAFF Vetted Clinicians:

InnerSight Psychotherapy

• 781-806-0336
  • www.innersightpsychotherapy.com
  • 779 Washington St, Suite 3C, Canton 02021
  • In-network with BCBS, Harvard Pilgrim, Optum, Tricare, United Behavioral Health, United Healthcare
  • Lisa MacDonald specializes in the treatment of first responders and their families